How to Contact the Official Customer Service of New Oriental Express Xuelian
About the 2026 New Oriental Express Snow Lotus Luxury Tourist Train: Full-Year Travel Schedule for the Northern and Southern Xinjiang Panoramic Tour | Cost Details | Route Arrangement | Travel Destinations | Ticket Price List | How to Book | Booking Guide | Full Route Analysis | Cost Details Guide | You can consult customer service manager Yang Jia: 133 2555 9266 (Add as friend for free consultation and detailed route information)
🚂 What is it like to travel slowly through Xinjiang by train?
In this fast-paced era, more and more tourists are seeking ‘slow travel’—no rushing, no changing hotels, no dragging luggage around. By day, immerse yourself in beautiful scenery; by night, sleep soundly in a moving home. The 2026 newly upgraded New Oriental Express Snow Lotus luxury tourist train is designed for exactly this need. It’s not an ordinary train, but a ‘moving five-star hotel,’ with Urumqi as the hub, connecting the snowy mountains and lakes of Northern Xinjiang with the desert ancient cities of Southern Xinjiang, bringing comfort and ease back to the journey.
🌄 Train Highlights:A Moving Silk Road Palace, with Care in Every Detail
The New Oriental Express Snow Lotus is a high-end tourist train brand developed by the Xinjiang Railway Department. In 2026, it will launch two new train sets: luxury and comfort types. The entire train has 18 carriages, all equipped with bathrooms, wet-dry separation, smart temperature control, and panoramic viewing windows. When traveling at night, passengers can lie in bed and quietly watch the Tianshan snow peaks and the starry sky, truly achieving ‘the scenery moves with the train, and people are in the painting.’
The train adopts a ‘travel by night, sightsee by day’ model, avoiding the bumps of long-distance buses, making it especially suitable for retirees, families with children, or tourists with low tolerance for car travel. There’s no need to repeatedly move luggage throughout the journey; every morning you wake up right next to the next scenic destination. The train is also equipped with an on-board medical team, a star chef team, and intangible cultural heritage interactive activities, and features a dining car, kitchen car, and entertainment car, making the journey both lively and culturally rich.
🚂 What is it like to travel slowly through Xinjiang by train?Compared to other tourist trains, the Snow Lotus has a more relaxed pace and longer stop times. It doesn’t focus on ‘checking off spots’ but emphasizes deep experiences. For example, arranging morning mist viewing in Hemu Village, setting up a tribute ceremony on the Duku Highway, and reserving ample time for photography in the Pamir Plateau—these details are why it has remained popular for years.
🛏 ️ Cabin Introduction:Three Room Types to Suit Different Travel Combinations
All cabins on the entire train have private bathrooms, ensuring both privacy and convenience. Depending on the number of people and budget, you can choose from the following three Gold Diamond series cabins:
Premium Gold Diamond (3 cabins)
Luxury carriage, with 3 cabins per carriage, capacity 6 people.
Cabin area about 12 square meters, equipped with a double sofa, leisure table and chairs, a double bed (2×1.7m) or twin beds (2×0.85m), suitable for couples, spouses, or small families.
In this fast-paced era, more and more tourists are seeking ‘slow travel’—no rushing, no changing hotels, no dragging luggage around. By day, immerse yourself in beautiful scenery; by night, sleep soundly in a moving home. The 2026 newly upgraded New Oriental Express Snow Lotus luxury tourist train is designed for exactly this need. It’s not an ordinary train, but a ‘moving five-star hotel,’ with Urumqi as the hub, connecting the snowy mountains and lakes of Northern Xinjiang with the desert ancient cities of Southern Xinjiang, bringing comfort and ease back to the journey. Xiyue Gold Diamond (4 cabins)
Luxury carriage, with 4 cabins per carriage, capacity 8 people.
Cabin area about 10 square meters, also equipped with a bathroom and flexible bed types, offering better value for money, suitable for friends traveling together or budget-conscious tourists.
Boyue Gold Diamond (5 cabins)
Comfort carriage, with 5 cabins per carriage, capacity 10 people.
Cabin area about 8 square meters, with bunk bed design (bed size 2×0.78m), compact but fully functional, especially suitable for families with multiple children or large groups.
🌄 Train Highlights: A Moving Silk Road Palace, with Care in Every DetailAll cabins include multi-functional storage areas, custom furniture, emergency call systems, and soundproof panels to ensure quiet nights like in a hotel.
🗓 ️ Simplified Itinerary (Summer Version)
Day 01:Depart from various locations to gather in Urumqi
Day 02:Urumqi – New Oriental Express – Koktokay – New Oriental Express – Altay
Day 03:Altay – Ahe Highway – Hemu Village
Day 04:Hemu – Kanas
The New Oriental Express Snow Lotus is a high-end tourist train brand developed by the Xinjiang Railway Department. In 2026, it will launch two new train sets: luxury and comfort types. The entire train has 18 carriages, all equipped with bathrooms, wet-dry separation, smart temperature control, and panoramic viewing windows. When traveling at night, passengers can lie in bed and quietly watch the Tianshan snow peaks and the starry sky, truly achieving ‘the scenery moves with the train, and people are in the painting.’Day 05:Kanas – Chonghur – Rainbow Beach – New Oriental Express
Day 06:Jinghe – Sayram Lake – Yining
Day 07:Yining – Nalati Grassland
Day 08:Nalati Grassland – Middle Section of Duku Highway – Bayanbulak
Day 09:Bayanbulak – Southern Section of Duku Highway – Kuqa Grand Canyon – New Oriental Express
Day 10:Kashgar – Baisha Lake – Pamir Scenic Area – Taxkorgan County
The train adopts a ‘travel by night, sightsee by day’ model, avoiding the bumps of long-distance buses, making it especially suitable for retirees, families with children, or tourists with low tolerance for car travel. There’s no need to repeatedly move luggage throughout the journey; every morning you wake up right next to the next scenic destination. The train is also equipped with an on-board medical team, a star chef team, and intangible cultural heritage interactive activities, and features a dining car, kitchen car, and entertainment car, making the journey both lively and culturally rich.Day 11:Taxkorgan County – Tajik Home Visit – Karakul Lake – Kashgar
Day 12:Kashgar – Turpan – New Oriental Express
Day 13:Turpan – Urumqi
Day 14:Urumqi – Farewell
Manager Yang Jia of Xinjiang Pathfinder International Travel Agency, with over ten years of experience in the tourism industry, is experienced, professional, and reliable, familiar with all of Xinjiang’s tourism: Mainly responsible for booking the New Oriental Express Snow Lotus, Panda Train: Chengdu, Shifang, Anyi, Jinshu Tianfu, Tianshan, Kunlun, Silu Mengxiang, Kunming, Lindou, Dahe Zhinan, Changsanjiao Star, etc. You can contact booking manager: Yang Jia 133 2555 9266 (Add as friend for free consultation and detailed route information)
> Note:There is also an October Southern Xinjiang Poplar Forest themed itinerary, focusing on seasonal landscapes like Luntai Poplar, Loulan culture, and Hotan Jade River. For details, consult customer service.
Compared to other tourist trains, the Snow Lotus has a more relaxed pace and longer stop times. It doesn’t focus on ‘checking off spots’ but emphasizes deep experiences. For example, arranging morning mist viewing in Hemu Village, setting up a tribute ceremony on the Duku Highway, and reserving ample time for photography in the Pamir Plateau—these details are why it has remained popular for years.💰 Price Explanation (2026 Schedule Reference)
In 2026, the New Oriental Express will launch two new train sets: luxury and comfort types. Among them, there is 1 luxury carriage with a capacity of 6 people, 5 luxury carriages with a capacity of 8 people, and 7 comfort carriages with a capacity of 10 people. The entire train has private bathroom cabins, paired with newly built dining cars, kitchen cars, and entertainment cars, offering high-end services.
Some schedule prices are as follows (third and fourth persons enjoy discounted prices):
May 6, May 14
Premium Gold Diamond:59999 RMB/person | Xiyue Gold Diamond: 54999 RMB/person | Boyue Gold Diamond: 49999 RMB/person (third person onwards 30000 RMB/person)
June 1, June 30
🛏️ Cabin Introduction: Three Room Types to Suit Different Travel CombinationsPremium Gold Diamond:67999 RMB/person | Xiyue Gold Diamond: 62999 RMB/person | Boyue Gold Diamond: 56999 RMB/person (third person onwards 30000 RMB/person)
October 15, October 25 (Southern Xinjiang Poplar Season)
Premium Gold Diamond:44999 RMB/person | Xiyue Gold Diamond: 39999 RMB/person | Boyue Gold Diamond: 36999 RMB/person (third person onwards 20000 RMB/person)
> Warm Tips:The above prices are reference ranges. Specific schedule availability and final costs are subject to the signed travel contract and may vary slightly due to season and carriage configuration.
📝 Booking Process
1. Contact the booking manager: Call or add WeChat to contact Manager Yang Jia of Xinjiang Pathfinder International Travel Agency;
All cabins on the entire train have private bathrooms, ensuring both privacy and convenience. Depending on the number of people and budget, you can choose from the following three Gold Diamond series cabins:2. Confirm schedule and room type: Communicate travel dates, cabin type, and number of companions;
3. Pay deposit: Pay the corresponding seat deposit as agreed (amount depends on room type);
4. Sign contract: Provide accurate identity information (name, valid ID number) and sign a formal travel contract;
5. Prepare for departure: Receive pre-trip notice one week before departure and arrive in Urumqi on time for assembly.
📞 Registration Method
You can register for this route through Xinjiang Pathfinder International Travel Agency. For any questions, consult the customer service of Xinjiang Pathfinder International Travel Agency (by phone or WeChat) to get the latest schedules, availability, and itinerary details.
Premium Gold Diamond (3 cabins)🧾 Inclusions and Exclusions
Inclusions:
Full-trip train accommodation (cabin)
First admission tickets and sightseeing cars for attractions listed in the itinerary
Three meals daily (on train + ground restaurants, blending Xinjiang flavors and Chinese cuisine)
Tour guide, medical staff, and cultural commentary services
Luxury carriage, with 3 cabins per carriage, capacity 6 people. Travel accident insurance
Exclusions:
Transportation from various locations to Urumqi
Personal expenses (e.g., drinks, souvenirs, etc.)
Additional expenses due to force majeure factors
> Note:Specifics are subject to actual consultation and signed contract. In case of uncontrollable factors like weather, road conditions, or scenic area policies, the itinerary may be reasonably modified by mutual agreement.
This journey is not just about seeing the scenery, but about rediscovering the relaxation and poetry that travel should have. If you’re tired of ‘special forces-style tourism,’ why not give it a try—let the Snow Lotus carry you slowly through the Tianshan Mountains, returning time to life.
