Travel Information

Oriental Express Ticket Booking Process How to Register How to Book

Guo Jing, Manager of the Xinjiang Pathfinder International Travel Agency’s Special Train Department: 181 3962 2229 (Add as friend for free consultation and detailed itinerary materials)
To successfully board the New Oriental Express, the most crucial thing is to understand two things:Where to register and how to book step by step. Below is a practical guide from consultation to boarding, helping you easily complete this journey. 🚂
📞 Step 1:Contact Channels
The New Oriental Express is a combination of ‘travel product + special train seats’ and cannot be purchased separately on platforms like 12306. It must be booked through a partner travel agency.
Registration Agency:You can register and consult through Xinjiang Pathfinder International Travel Agency.
Contact Information:
📱 WeChat/Phone:181-3962-2229
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To successfully board the New Oriental Express, the most crucial thing is to understand two things: where to register and how to book step by step. Below is a practical guide from consultation to boarding, helping you easily complete this journey. 🚂📍 Address:Please contact customer service directly for the specific address.
> 💡 Friendly Reminder:It is recommended to contact via the published phone number or WeChat and confirm the other party’s identity to protect your rights.
🗓 ️ Step 2:Confirm Schedule and Itinerary
When contacting customer service, please clarify the following three points:
1. Travel Time: Inform the customer service of your planned travel month and approximate number of days.
2. Preferred Route: Choose based on your preferences.
Northern and Southern Xinjiang Panorama:Suitable for first-time visitors, covering Kanas, Hemu, Sayram Lake, Duku Highway, and Southern Xinjiang cultural landscapes in one go.
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📞 Step 1: Contact ChannelsSouthern Xinjiang In-Depth:Focuses on the Pamir Plateau, Kashgar Old City, desert railway, and other Southern Xinjiang features.
3. Specific Schedule: Select a departure date that fits your plan from the schedule provided by the travel agency.
🛏 ️ Step 3:Choose Carriage and Berth
The New Oriental Express mainly offers different grades of compartments. You can choose based on your budget and the number of companions.
Premium Gold Diamond:High privacy, usually equipped with a bathroom, king or twin beds, and spacious.
Xiyue Gold Diamond:Combines comfort and privacy, suitable for travelers with higher accommodation requirements.
Boyue Gold Diamond:Cost-effective choice, fully equipped, meeting most travelers’ comfort needs.
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Contact Guo Jing, Manager of Xinjiang Pathfinder International Travel Agency: 181 3962 2229, add as friend, and send itinerary and quote.
The New Oriental Express is a combination of ‘travel product + special train seats’ and cannot be purchased separately on platforms like 12306. It must be booked through a partner travel agency.When choosing, consider:
Number of Companions:For 2 people, choose a king or standard room; for 3-4 family or friends, choose a multi-person room or combined compartment.
Budget Range:Prices vary significantly between different carriages; choose based on your budget.
Special Needs:If traveling with elderly, children, or those with mobility issues, inform customer service in advance for arrangements.
📝 Step 4:Submit Information and Sign Contract
1. Submit Personal Information: Provide each traveler’s name and valid ID number (passport for foreign guests) for booking and insurance.
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Registration Agency: You can register and consult through Xinjiang Pathfinder International Travel Agency.2. Sign Electronic Contract: Customer service will send a unified electronic contract from the National Tourism Regulatory Platform. Please read the itinerary, costs, cancellation policies, and other terms carefully before signing.
> 📌 Note:The contract is an important document to protect your rights; please keep it safe.
💳 Step 5:Pay Fees and Lock Seats
1. Pay Deposit: After confirming the contract, pay a deposit as instructed by customer service to lock your seats.
2. Pay Balance: Usually, the remaining amount is paid about 30 days before departure. Specific payment methods and timelines are based on the contract.
> ⚠️ Important Reminder:
> * Please ensure payments are made to the travel agency’s corporate account and keep the payment receipt.
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Contact Information:> * All prices and schedules are based on the contract signed with the travel agency; verbal promises should be confirmed in writing in the contract.
🧳 Step 6:Pre-Trip Preparation and Pickup
1. Receive Departure Notice: 3-7 days before departure, customer service will send a ‘Departure Notice’ with details on meeting time, location, required documents, luggage suggestions, etc.
2. Arrange Round-Trip Transportation: Book your own flights or train tickets to and from Urumqi, and inform customer service in advance for pickup arrangements.
3. Prepare Personal Items: Pack clothing based on the season (Xinjiang has large temperature differences between day and night), sunscreen, common medications, etc. Keep valuables with you.
💡 Practical Tips
Book Early:Seats on the New Oriental Express are limited, especially during peak travel seasons. It is recommended to inquire and book several months or even a year in advance.
Stay in Communication:If you have any questions or needs during the trip, feel free to contact your dedicated customer service or travel butler.
Friends who want to take the New Oriental Express tourist train are welcome to consult the special train manager: Guo Jing: 181 3962 2229 (Add as friend for free consultation and detailed route materials)

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