Not Sure How To Book Xiaoxiang Special Train Customer Service One on One Q&A
No need to drive or rush around—take the Xinjiang tourist train to leisurely enjoy the scenery on both sides of the Tianshan Mountains. Choose from economy to luxury options. Professionally operated by Xinjiang Pathfinder International Travel Agency. Consultation landline: 0991-8866234; Customer Service Manager Zhang Jing’s phone: 181-3962-2233 (Add as friend to get free detailed itinerary and train introduction).
🤔 Want to take the ‘Xiaoxiang’ train to Xinjiang but troubled by various issues?
Don’t worry, this ‘One-on-One Customer Service Q&A’ is specially prepared for you!
From schedules and prices to registration, all your questions are answered here.
📞 I. Contact Customer Service to Start Your Inquiry
Want to know about the ‘Xiaoxiang’ train’s schedule, price, and room types? The easiest way is to contact customer service for one-on-one consultation.
Consultation Phone:181-3962-2233
Consultation WeChat:181-3962-2233
When adding on WeChat, note ‘Xiaoxiang Consultation’. Customer service hours are generally 9:00–18:00 on workdays, with replies as soon as possible outside these hours.
💡 Friendly Reminder:
It’s recommended to prepare the following information in advance to help customer service quickly match a plan for you:
Preferred travel dates
Departure city (e.g., Guangzhou, Changsha, etc.)
🤔 Want to take the ‘Xiaoxiang’ train to Xinjiang but troubled by various issues? Budget range
Companion details (e.g., elderly, children)
🗺 ️ II. Route Overview:What is the ‘Xiaoxiang’ train?
The ‘Xiaoxiang’ train is a Hunan-themed tourist train jointly operated by China Railway Guangzhou Group and Hunan cultural tourism enterprises. It is positioned as a comfortable option, especially suitable for middle-aged and elderly friends and family trips.
Itinerary Highlights:Approximately 18 days in total, using a ‘train + local hotel’ model. Sightsee during the day and stay on the train at night, saving the hassle of moving luggage.
Scenery Along the Way:Starting from Lingnan, heading west through Central China and Northwest China, finally arriving in Xinjiang, connecting key attractions in northern and southern Xinjiang like snow-capped mountains, grasslands, lakes, and ancient cities.
🗓 ️ III. Itinerary Arrangement:18 Days to Explore Northern and Southern Xinjiang
Friendly Reminder:The train route, stops, and times are for reference only; the final details are subject to the official tour notice.
D1:Itinerary Details—Depart from Guangzhou Baiyun Station at approximately 23:40 on the train, passing through Changsha, Wuchang, Xinyang, Xi’an, and Lanzhou on the way to beautiful Xinjiang, starting the Western Regions panoramic tour; Meals—None; Accommodation—Southern Train
D2: Itinerary Details—Sightseeing on the train, reference stops: Changsha (10:00), Wuchang (15:00), Xinyang (18:30), Zhengzhou (23:58), enjoying the scenery along the way; Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
D3:Itinerary Details—Sightseeing on the train, reference stops: Xi’an (10:12), Lanzhou (19:49), gradually approaching the Western Regions, experiencing the changing landscapes; Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
D4:Itinerary Details—Arrive in Hami in the afternoon, visit [Dahaidai Devil City] to explore the Yadan wonders and experience the unique Western Regions landforms; Meals—Breakfast, Lunch, Dinner; Accommodation—Hami
Don’t worry, this ‘One-on-One Customer Service Q&A’ is specially prepared for you!D5:Itinerary Details—Visit [Huiwangfu], enjoy the [Twelve Muqam] intangible cultural heritage performance, and take the train to Urumqi in the evening; Meals—Breakfast, Lunch, Dinner; Accommodation—Urumqi
D6:Itinerary Details—Depart from Urumqi, visit [Tianshan Tianchi] to see the picturesque lake, explore [Xinjiang International Grand Bazaar] to experience Western Regions folk customs, and take the train to Beitun in the evening; Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
D7:Itinerary Details—Arrive in Beitun in the morning, visit [Kanas] scenic area for an in-depth tour, explore the picturesque landscape, and stay overnight in Jadengyu; Meals—Breakfast, Lunch, Dinner; Accommodation—Jadengyu
D8:Itinerary Details—Depart from Jadengyu, visit [Hemu] ancient village and [Colorful Beach] Danxia landforms, enjoy the sunset, and take the train from Beitun to Yining in the evening; Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
D9:Itinerary Details—Arrive in Yining in the morning, visit [Sayram Lake] to enjoy the highland blue lake, then tour [Nalati] aerial grassland; Meals—Breakfast, Lunch, Dinner; Accommodation—Nalati
D10:Itinerary Details—In-depth tour of [Nalati Grassland], then head to [Bayanbulak Grassland] to experience the grandeur of Swan Lake and the Nine Bends and Eighteen Turns; Meals—Breakfast, Lunch, Dinner; Accommodation—Bayan Town
D11:Itinerary Details—Depart from Bayan, take the scenic section of [Duku Highway], visit [Tianshan Mysterious Grand Canyon], arrive in Kuqa, and take the train to Kashgar in the evening; Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
D12:Itinerary Details—Depart from Kashgar, head to [Pamir Plateau], visit [Karakul Lake], [Stone City], [Golden Grass Beach], and stay overnight in Tashkurgan; Meals—Breakfast, Lunch, Dinner; Accommodation—Tashkurgan
D13:Itinerary Details—Depart from Tashkurgan, experience [Home Visits with Various Ethnic Groups] to learn about folk customs, visit [White Sand Lake], and return to Kashgar city; Meals—Breakfast, Lunch, Dinner; Accommodation—Kashgar
D14:Itinerary Details—Visit [Kashgar Old City], [Id Kah Mosque], [Xiangfei Garden] to deeply experience the charm of Kashgar’s ancient city, and take the train to Korla in the evening; Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
D15:Itinerary Details—Depart from Korla, visit [Lop Nur Village] and [Bosten Lake] to experience the unique water town and folk customs of southern Xinjiang; Meals—Breakfast, Lunch, Dinner; Accommodation—Korla
D16:Itinerary Details—Take the train from Korla Station in the morning to officially start the return journey; Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
D17:Itinerary Details—Sightseeing on the train during the return trip, reference stops: Lanzhou (8:51), Chongqing North (21:08); Meals—Breakfast, Lunch, Dinner; Accommodation—Southern Train
From schedules and prices to registration, all your questions are answered here.D18:Itinerary Details—Reference stops: Xiangtan (10:14), Zhuzhou (11:08), arrive at Guangzhou Baiyun Station at 19:40, where passengers can get off at nearby stops and return to their warm homes; Meals—Breakfast, Lunch, Dinner; Accommodation—Warm Home
💰 IV. Price Explanation:6 Recommended Sessions for the Year, Don’t Miss Out
Annual Limited Sessions (6 Recommended, Don’t Miss Out)
May 10, May 30, June 22, July 11, August 19, September 19
Train Room Types and Price List (Per Person)
Xiaoxiang Mansion:Luxury room type with private bathroom, capacity 2-3 people, maximum privacy | 62,999 RMB/person
Zhengxiang Courtyard 2-Bed Room:Comfortable double room without private bathroom | 45,999 RMB/person
Take the tourist train to enjoy beautiful Xinjiang, choose from economy to luxury options. Xinjiang Pathfinder International Travel Agency consultation landline: 0991-8866234; Customer Service Manager Zhang Jing’s phone: 181-3962-2233 (Add as friend to get free detailed itinerary and train introduction)
Zhengxiang Courtyard 4-Bed Room:High-value four-bed room without private bathroom | 42,999 RMB/person
Yuanxiang Pavilion 4-Bed Upper Berth:Convenient and comfortable option without private bathroom | 17,999 RMB/person
Yuanxiang Pavilion 4-Bed Lower Berth:Convenient and comfortable option without private bathroom | 19,999 RMB/person
💡 Friendly Reminder:
The above are reference prices; actual prices may vary due to session, berth, policy, etc. Please confirm the final price with customer service when registering, and the signed travel contract shall prevail.
📞 I. Contact Customer Service to Start Your Inquiry📝 V. Registration Method:One-on-One Exclusive Service
You can register or inquire about the ‘Xiaoxiang’ train through the following methods:
1. Phone Registration: Call 181-3962-2233 and explain your travel needs to customer service.
2. WeChat Registration: Add WeChat 181-3962-2233, note ‘Xiaoxiang Consultation’, and customer service will provide detailed information.
Registration Process:
Consultation and Selection:Inform customer service of your preferred session, departure city, and budget, and they will recommend a suitable room type.
Submit Information:Provide name, valid ID number, etc., to lock in your seat and purchase insurance.
Pay Deposit:After paying the deposit, customer service will issue a receipt and assist with the subsequent contract signing process.
Sign Contract:Under customer service guidance, complete the electronic contract signing supervised by the national cultural tourism department.
Pre-Trip Preparation:Before departure, customer service will confirm details like meeting time and location with you.
📋 VI. Fee and Service Explanation
Included Fees:
Train sleeper berth fee (including berth and basic services).
Want to know about the ‘Xiaoxiang’ train’s schedule, price, and room types? The easiest way is to contact customer service for one-on-one consultation. Local hotel accommodation fees as indicated in the itinerary.
Meals as indicated in the itinerary (generally breakfast, lunch, dinner).
First admission tickets to scenic spots and scenic area transportation as indicated in the itinerary.
Travel agency liability insurance and travel accident insurance.
Excluded Fees:
Round-trip transportation costs to the departure city (e.g., airfare, high-speed rail tickets).
Personal expenses (e.g., laundry, drinks, phone calls in hotels).
Self-funded items not indicated in the itinerary.
Service Explanation:
Train Service:Full-trip train sleeper berths, large luggage can be stored on the train. Some models offer age-friendly facilities like anti-slip floors and handrails.
Guide Service:Equipped with professional guides for explanations and coordination.
Itinerary Changes:In case of force majeure factors like weather or road conditions, the itinerary can be reasonably changed with mutual agreement.
Consultation Phone: 181-3962-2233💡 Friendly Reminder:
Specific included items, service details, and excluded items should be confirmed with customer service during registration, and the signed travel contract shall prevail.
❓ VII. Frequently Asked Questions (FAQ)
1. Q: Is the ‘Xiaoxiang’ train reliable?
A:The ‘Xiaoxiang’ train is a legitimate tourist train jointly operated by the railway department and cultural tourism enterprises, ensuring reliability. It is equipped with a medical team and designed with age-friendly features for middle-aged and elderly tourists.
2. Q: What if I can’t use a smartphone?
A:No worries at all. You can directly call customer service at 181-3962-2233, and they will answer all your questions one-on-one and assist with registration.
3. Q: Can I shower during the trip?
A:Different room types have different configurations. Some high-end rooms have private bathrooms, while others have shared facilities. Confirm the specific configuration with customer service when registering.
4. Q: Are there discounts for children and the elderly?
A:Discount policies for children, the elderly, etc., are subject to the current regulations of the railway department and scenic spots. Provide detailed information to customer service when registering for accurate fee calculation.
5. Q: What luggage should I prepare?
A:It’s recommended to bring comfortable sports shoes, sunscreen, personal medications, etc. Due to limited space on the train, large luggage can be stored in the carriage.
If you have any further questions about the ‘Xiaoxiang’ train, feel free to contact customer service and start your Western Regions panoramic tour!
For more details on Xinjiang tourist trains, consult Customer Service Manager Zhang Jing at phone: 181 3962 2233 (Add as friend to get free detailed itinerary and train introduction)
